There are few things as frustrating as IT issues getting in the way of your work. Even the simplest of problems can break your flow, ruin your productivity, and waste your time. IT should be working to boost your day instead of slowing you down.
Tripping up on a computer glitch can happen at any moment. Working to fix one can take hours. You might try a few steps that have worked before, ask a colleague for help, or try a web search to see what turns up. All of these take time from you or your colleagues, and often make the original problem worse.
When you outsource your help desk, your IT problems become our IT problems. We take charge of righting the ship to keep your tech on the right track.
Setting Up Your Business for Success
Many businesses try a break/fix model to deal with IT issues. This means …