MSP Facts: Common Managed Service Myths Busted

Managed Service Providers (MSPs) are not stuff of legend like minotaurs and unicorns. Yet there are many common myths around managed services. These can cloud understanding of a MSP’s true value. Consider the facts to decide whether partnering with a third-party IT vendor is right for you.

 

Myth #1: MSPs don’t understand our business.

Not every MSP will understand your business, that’s correct. But not every MSP is the same. The right MSP examines your existing infrastructure and workflows. They’ll also meet with your people to understand their needs.

Hiring a MSP adds IT experts who can make specific technology recommendations. Meanwhile, your in-house IT team can focus on driving growth.

Myth #2: Outsourcing to a MSP is too costly.

Take a look at your IT budget today. Internal IT costs are typically high and often unpredictable. Managed services help you stay on top of your IT costs. Your business pays a …

3 Steps to Securing Cloud Data

Businesses are no longer confusing “the cloud” with those puffy white things in the sky. For many, the cloud is a backbone business tool. Yet, some worry about storing their data on the Internet using cloud technologies. Consider these approaches to boost business confidence in cloud data security.

#1 Encrypt Business Data

The cloud is a lucrative potential target for cybercriminals. Many enterprises have turned to this technology. In North America nearly 60% of enterprises now rely on public cloud platforms. That’s a fivefold increase over five years, according to Forresters Cloud Computing 2019 Predictions.

Some cloud service providers will promise to encrypt your data in transmission. Take this precaution further by encrypting data before it’s sent to the cloud. Encrypting data turns it into another form of code. Only the person with the correct password can decrypt it. If you use a modern encryption standard, it will be extremely challenging …

Keeping Control of Your Business with Office 365

Office 365 represents a complete shift in the way we interact with modern business computing. If you haven’t been introduced to it yet, now could be the time. Similar to the Microsoft Office desktop package that businesses have relied on for decades; Office 365 does even more to provide the critical tools you need to modernize your business environment and take control of your business.

Built with the cloud in mind, Office 365 allows you to access and modify your documents from any computer, tablet, or smartphone worldwide. These same cloud capabilities bring benefits to collaboration too. Groups and teams can work on a single document or group of files at the same time to maximize productivity and save time ahead of tight deadlines.

Safety, accessibility, and productivity are some of the amazing benefits Office 365 has introduced to modern business. Each one has clear, but obvious benefits that can be …

Protecting Your Customers and Your Business Too

Security and privacy are at the very top of our priorities when considering business IT. Major data leaks are in mainstream news on a near-daily basis and hundreds of thousands, if not millions, of customers are impacted every time they happen. Our number one goal is to make sure our businesses are kept out of danger.

Major institutions, such as multi-national banks and credit card companies, are expected to handle your data well. Unfortunately, less secured businesses require access to our data too.

Even just booking into a hotel often requires you to leave your name, address, date of birth, passport number, and credit card details. These few pieces of information are more than enough to steal your identity, start a line of credit, and access many of your vital services. You can often only hope your chosen hotel handles your information as well as your bank does.

Securing Your Business with …

Is There A Safe Way to Use The Cloud?

Cloud technology has grown to new heights in recent years. Ten years ago ‘the cloud’ was jargon almost nobody was aware of, today it is a phrase used almost daily in offices worldwide. More and more businesses today are taking advantage of the huge benefits cloud services have to offer.

The sudden and widespread adoption of this new technology has raised questions too. Some want to fully understand what the cloud is before committing their vital company data to it. Most want to find out what the cloud can do for them. Everyone wants to know, is it safe?

What Is The Cloud?

The Cloud is an abstract name for an engineering principle that allows you to store, retrieve, and work on your data without worrying about the specifics of precisely where or how it is kept. Storing your data on the cloud essentially means saving it on a server without worrying …

Has Your Email Been Hijacked?

A common complaint by many users in recent months has been spam emails appearing to come from their own accounts.  Despite not knowing why, reports of friends, family, and contacts receiving spam email that appears to come from them has worried many people.

Some have had their accounts suspended or shut down by their service providers as a result.  For many, this experience can be highly disruptive. It’s a problem that can cause many issues in both your professional and personal life.

The key to defense is learning how these attacks happen, and figuring out what you can do to protect yourself and your contacts against them.

Hackers Using Your Email Against You

Scammers that send out spam messages are continually looking for ways to make the process faster, cheaper, and more efficient.  It’s the best way in which they can make more money every day by scamming unsuspecting victims for even …

Don’t Get Hooked by Spear Phishing Attacks

Phishing attacks have been around for a long time in IT. Designed to steal your credentials or trick you into installing malicious software, they have persisted in the IT world precisely because they have been so devastatingly simple and effective. Today, a more modern and more effective version of the same attack is commonly used.

A typical phishing attack involves an attacker sending out a malicious email to hundreds of thousands, if not millions of users. The attacker’s email is designed to look like it comes from a bank, financial service, or even the tax office. Often aiming to trick you into logging in to a fake online service, a phishing attack captures the login details you enter so an attacker may use them to enter the genuine service later.

By sending out tens of thousands of emails at a time, attackers can guarantee that even if only one half of …

Is Your Physical Security as Good As Your Cybersecurity?

Headlines are often made by firms that have been hacked by “elite” cybercriminals. These events sound high tech, sophisticated, and interesting. The truth is almost always an amateur attacker chancing their luck with an unpatched security hole or bad password. Physical break-ins affect businesses far more commonly and cause much more damage, but get talked about far less.

Similar to technology hacks, most physical security threats come from criminals that chance their luck on businesses that look poorly secured. On a rare occasion, they may strike a business owner that has forgot to lock up or failed to set the security alarm.

By breaking in, these criminals exploit poor physical security to cause damage and steal valuables. Typically, by destroying or taking critical assets, a criminal may make a few hundred in profit while the total damage done to the business is counted in the tens of thousands.

While most IT security …

Invest Well in Your IT Security

“If it ain’t broke, don’t fix it” is a common and useful rule for many business owners. It serves to protect your business against unnecessary costs and unneeded downtime. While protecting your business against many types of danger, it poses an outright threat when it comes to IT security.

Security threats to your firm move so fast that your IT should be working twice as hard as your company just to keep up. Every day, hundreds of thousands of new malware threats are released. Falling even hours behind means any one of these attacks can threaten your business.

The single most dangerous thing IT security can do is stand still. Keeping up with the latest advice, technology, and updates the security industry offers is vital to keep your business safe. This makes up much of the unseen job of IT professionals. Hackers never stop looking for new ways into your system, …

Marriott Hotels Exposed 500 Million Customer Records. Make Sure Your Business Doesn’t Suffer the Same Fate.

Up to 500 million travelers could be compromised as hotel chain Marriott International have announced a security breach in their guest database. Analysts recently alerted the firm to a vulnerability that has granted hackers access to the hotel chain’s systems since 2014.

The firm announced their Starwood Preferred Guest (SPG) loyalty program was compromised for an extended period which left customers vulnerable. The exploit exposed critical guest information which included names, addresses, passport numbers, and dates of birth. Marriott also announced an unknown number of customers had encrypted credit card details stolen in the attack.

If you have been a member of Marriott’s Preferred Guest Program or a customer of Marriott hotels in the past, you should take steps today to ensure your data security. By doing so, you can protect your finances, prevent identity theft, and defend your data from attackers looking to exploit an opportunity.

Secure Your Data

Changing your Marriott …