Business is about relationships. One important relationship today is with a technology partner. This partner will consult on hardware, software, security, and other IT concerns. You can focus on other business priorities, but is your tech partner actually a good team player?
There are a lot of businesses that call themselves technology partners. The term can be broadly defined.
Technology vendors who sell specific hardware or software solutions will promise a partnership, but they will focus on a relationship that benefits their business goals.
For instance, they will generally try to steer you toward buying the products that they themselves make. Vendors will also bill your business for support when you need it. Yet that creates a conflict of interest: they profit from your inconvenience. That’s not the type of partner you want on your team.
A True Partnership with your MSP
Managed Service Providers (MSPs) are another type of technology partner. They …