Why would a small business need VoIP? Not just another acronym to learn, Voice over Internet Protocol (VoIP) offers many advantages for small business. Especially SMBs that want to run with the enterprise-sized companies.
Basically, VoIP turns voice conversation into data packets sent between the two network points. Don’t worry, the person you’re calling doesn’t need to be on VoIP. The technology turns the data back into analog at the receiving end if needed.
If you’ve been on Skype, you’ve experienced VoIP. With VoIP you use your broadband Internet connection to make and receive calls. Bypassing traditional or mobile phones, VoIP users avoid long-distance or extra minute charges.
Beyond long distance savings, VoIP setups often include features such as voicemail and call forwarding, at no extra charge. Other useful features could include call forwarding, voicemail transcription, and call recording.
Plus, there’s cost savings from reducing and consolidating communications infrastructure. Streamlining voice, data, and …