Technical Resources

Technical Resources and Community Content. Learn about current risks, trends, and technologies to help your business.

Music Row Runs on Laptops Older Than the Interns Using Them

Walk through any studio, label office, or publishing house in Nashville and count the laptops with missing keys and taped power bricks. Creative businesses sweat their hardware longer than any industry we serve, and the machines usually belong to the people producing the revenue. The right refresh cycle for business machines is four to five […]

Read More

HIPAA Doesn’t Care That Your IT Guy Is ‘Really Good.’ It Cares About Evidence

No HIPAA investigator has ever asked whether your IT person is talented. They ask for documents: the written risk analysis, the training log with dates and signatures, the access review from when your last employee left. If it is not on paper, as far as the audit is concerned, it did not happen. What Investigators […]

Read More

Downtime Math: 30 People x 2 Hours x $60/hr = $3,600. Per Incident

The cost of an IT outage is not a mystery. Multiply the people affected by the hours lost by their loaded hourly cost. A 30-person office down for two hours at $60 per hour of salary, benefits, and overhead is $3,600. That number is the floor, and it is already bigger than most monthly IT […]

Read More

MFA via SMS Is Better Than Nothing, and Worse Than Almost Anything Else

Text-message codes will stop a bored attacker with a stolen password. They will not stop a SIM swap, and they will not stop the phishing kits that now relay codes in real time. If your business checked the MFA box with SMS and moved on, you have the weakest version of a strong control. Why […]

Read More

A 40-Person Firm Kept Every Admin Password in a Shared Google Doc.

We onboarded a 40-person professional services firm last year and found every admin credential in a single Google Doc titled “passwords.” Domain admin. Firewall. QuickBooks. Microsoft 365. Shared with 11 people, two of whom had already left the company. No breach had occurred. The exposure window was 14 months. What We Found on Day One […]

Read More

This Is How Ransomware Wins

Ransomware doesn’t show up with a warning.It sneaks in through a single bad click. A fake invoice. A “missed delivery” email. Suddenly, your files are locked, your systems are frozen, and a message is staring back at you: Pay up, or lose everything. And here’s the kicker you don’t even have to be a big […]

Read More
1 2 3 4 36