Mark is a seasoned Technical Consultant II, specializing in Tier 2 Escalations and T3 IT support. He thrives on tackling complex challenges and has a strong foundation in IT certifications like A+, N+, Security+, MS Server, and advanced Linux (earned in 2008). With expertise spanning a broad range of technologies, Mark is known for his resourceful approach and knack for finding solutions to even the toughest technical issues. When not solving IT puzzles, Mark enjoys FPS gaming, gardening, and playfully annoying his fiancรฉโa perfect balance of focus and fun.
